Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to gamble responsibly and within your means.
Please remember: the house always has an edge, and you should only gamble with money you can afford to lose.
Age Verification
Star Casino Online is strictly for players aged 18 years and over, or the legal gambling age in your Australian state or territory, whichever is applicable.
By accessing our platform, you confirm that you meet the legal age requirement and are not prohibited from gambling under any applicable laws.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gaming than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding gaming activity or lying about the amount of time or money spent
- Neglecting family, work, or social responsibilities due to gaming
- Using gaming to escape problems, stress, or difficult emotions
- Borrowing money or going into debt to fund gaming
- Feeling anxious or irritable when unable to gamble
- Failed attempts to reduce or stop gaming
- Gambling with larger amounts to achieve the same level of excitement
- Experiencing relationship, work, or financial problems as a result of gaming
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control of your gaming activity:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
- Loss Limits: Control the maximum amount you're willing to lose during a gaming session
- Time Reminders: Receive notifications about how long you've been playing
- Reality Checks: Pop-up reminders during gameplay to help you track time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if needed
Contact our customer support team to activate any of these tools, or manage them through your account settings.
Support & Help Organizations
If you or someone you know needs help with problem gambling, please reach out to one of these trusted organizations:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from landline or mobile) - Gamblers Anonymous Australia – Peer support and recovery meetings
www.gamblersanonymous.org.au
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - National Council on Problem Gambling (United States)
www.ncpgambling.org - Responsible Gambling Council (Canada)
www.responsiblegambling.org
Need Help? Take Action Today
If you're experiencing problems with gambling, remember that help is available and recovery is possible. Don't wait—reach out to one of the support organizations listed above.
You can also contact Gambling Help Online on 1800 858 858 for confidential, free advice and counselling services.
Your wellbeing is important to us. Please gamble responsibly.